Lead UX Designer-CRM

Our Client, a top US Insurance firm is looking for a Lead UX designer with CRM experience. Location: JERSEY CITY

Looking for a talented UX Designer to help maintain their suite of digital tools and direct the design of new features and enhancements. This person should have a passion for usability, an eye for visual consistency, and a knack for reducing the complex to the bare essentials.
• Facilitate client’s product visions by researching, conceiving, wireframing, sketching, prototyping, and mocking up user experiences for digital products.
• Translate concepts into wireframes and mockups that lead to intuitive user experiences.
• Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
• Act as the user-advocate during the development process, subjecting early-stage designs to usability testing or expert review, and offering implementation suggestions from a user-centered perspective.
• Act as “go to” with in-depth knowledge of user interface best practices and standards. Use research-related services, theories and methods to support your recommendations.
• Take the initiative in providing input and feedback in both departmental discussions and on issues relating to other departments.
• Identify design problems and devise elegant solutions.
• Make strategic design and user-experience decisions related to core, and new, functions and features.
• Take a user-centered design approach and rapidly test and iterate your designs.
Functional Knowledge
• Bachelor’s Degree in design or design-related discipline (industrial design, user-centered design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.)
• Minimum of 5-7 years relevant experience
• Must have significant experience in UX design, with a strong understanding of UI principles and how to leverage them to successfully deliver on expectations.
• Experience in tools such as Sketch, Balsamiq, OmniGraffle, Axure, Principle & Invision for creating wireframes, site maps, flow diagrams & interactive prototypes.
• Working knowledge of Sketch or Photoshop to design high resolution mockups is preferred.
• Familiarity with HTML, CSS, JavaScript & other web technologies, as well as their inherent strengths & weaknesses as they relate to user experience.
• Knowledge of and experience with Salesforce CRM a plus.
• Needs to anticipate needs of multiple personas of platform users and proactively review existing platform elements, how they deliver against user needs, and make recommendations on how to improve them.

Job Functions
• Marketing

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